CAA is working to ensure that internet access is treated as a public necessity—no different from water, power, or transit—so that all communities can thrive in the digital age. In 2024, we released San Francisco’s Digital Deserts: How San Francisco Chinatown and Other Neighborhoods Are Left Behind in the Digital Divide, the first report to reveal how the city’s digital divide leaves low-income Chinese families and neighborhood businesses behind. We found that nearly half of Chinatown households (44%) lack broadband internet and families living in single room occupancy dwellings face especially unreliable connections. Without the internet, many Chinatown businesses cannot process cashless payments, which undermines the entire neighborhood economy.
By making these inequities visible, CAA galvanized policymakers and partners to act. Our advocacy, alongside community allies, led the California Public Utilities Commission to award $32 million in broadband infrastructure grants to Bay Area cities—$10 million of which will go to underserved neighborhoods including Chinatown, the Tenderloin, and Bayview-Hunters Point.