Position Overview

CAA is seeking a Community Advocate in our Economic Justice Program to support limited-English proficient (LEP) Chinese immigrant community members in building economic stability and self-sufficiency in the City of San Francisco. Although overall unemployment rates are low across the city (3%), amongst marginalized communities such as LEP immigrants, that rate is almost double. CAA’s Economic Justice program seeks to address people’s everyday workforce needs through job readiness service provision, while also addressing systemic barriers to accessing employment and training opportunities.

The work of the Economic Justice Community Advocate will support the program’s overarching goal to provide pathways to economic mobility to historically underserved communities. Specifically, the Community Advocate will be primarily responsible for conducting outreach for prospective job seekers; providing job readiness services, referrals, and job placement to individuals in various sectors and industries; and providing digital literacy and financial literacy support to community members.

The Community Advocate will assist in program development of the workforce program, including program planning to improve and strengthen the work, as well as informing CAA’s workforce advocacy strategies. The Community Advocate will be responsible for supporting organization wide events and community engagement activities across program areas related to community initiatives, leadership development, advocacy, and outreach.

The ideal candidate is personable and has strong language skills; they are comfortable following up with clients over-the-phone as well as in individual one-on-one meetings. They are discerning when asking about sensitive/confidential information and are able to help clients make the best possible case for themselves in job applications and interviews. They are also flexible and can think on their feet when troubleshooting questions from clients.

Key Responsibilities

  • Provide the spectrum of direct services on workforce development and job readiness to working-class, LEP, Chinese immigrants:
    • Coordinate and conduct outreach and recruitment activities;
    • Conduct intakes and assessments for community members seeking employment;
    • Support job seekers with job readiness services including support through application processes, resume writing, interview preparation, arranging interviews, job retention skills; and computer lab/digital literacy;
    • Refer qualified applicants to employers and training programs, and conduct necessary follow-up for placement and retention;
    • Conduct workshops and presentations as they relate to supporting economic stability;
  • Participate and represent CAA in Collaborations related to workforce development:
    • Initiate and maintain contacts with employers, industry, and union representatives, and job placement/training agencies to promote participant placement;
    • Represent CAA and our community base at coalition meetings and community events;
  • Administration
    • Create and maintain client files, ensure that compliance forms are accurate and complete, and report on client progress; and
  • Host and conduct computer labs, workshops, and presentations as they relate to supporting economic stability;
  • Participate and represent CAA with employers, industry representatives, and union representatives, and also in community collaborations related to workforce development;
  • Based on the provision of direct services, and knowledge of the community, inform CAA’s workforce advocacy efforts; and
  • Planning, coordination, and staffing of CAA events, cross-program and organization-wide, such as community workshops, outreach opportunities, leadership development training meetings, and CAA-wide events, which often take place on evenings and weekends.

Qualifications

  • Oral fluency in Cantonese required, additionally, Mandarin a plus;
  • Experience in providing job counseling, assessment, and job placement services to a low-income and limited English-proficient immigrant communities;
  • Strong computer skills and familiarity with Microsoft Office Suite, particularly Microsoft ACCESS, and Google platform, familiarity with Salesforce a plus;
  • Excellent English writing and communication skills;
  • Ability to work both independently and as part of a larger team;
  • Strong organizational skills with attention to details;
  • Commitment to CAA’s mission and goals;
  • Knowledge of social justice issues impacting Asian Pacific Islander communities;
  • Availability to work occasional evenings and weekends as needed

How to Apply

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “Community Advocate, Economic Justice”. For more information about CAA, please visit www.caasf.org.

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider for employment qualified applicants with arrest and conviction records.