Position Overview

The CAA Employment Program Community Advocate works as part of a team to support limited-English proficient Chinese immigrant community members in building economic stability and self-sufficiency with job-readiness services and referrals towards job trainings and placements. The Community Advocate is primarily responsible for conducting outreach, recruitment, and intake for prospective job seekers; providing job readiness services, referrals, and job placement of these individuals in various sectors and industries; and providing digital literacy and financial literacy support to community members.

The Community Advocate will also assist in program development of the workforce program, including program planning to improve and strengthen the work, as well as informing CAA’s workforce advocacy strategies. The Community Advocate will also be responsible for supporting organization wide events and community engagement activities across program areas related to community initiatives, leadership development, advocacy, and outreach.

Key Responsibilities

  • Provide the spectrum of direct services on workforce development and job readiness to working class, LEP, Chinese immigrants:
    • Coordinate and conduct outreach and recruitment activities;
    • Conduct intakes and assessments for community members seeking employment;
    • Support job seekers with job readiness services including support through application processes, resume writing, interview preparation, arranging interviews, job retention skills; and computer lab/digital literacy;
    • Refer qualified applicants to employers and training programs, and conduct necessary follow-up for placement and retention;
    • Conduct workshops and presentations as they relate to supporting economic stability;
  • Based on the provision of direct services, and knowledge of the community, inform CAA’s workforce advocacy efforts;
  • Participate and represent CAA in Collaborations related to workforce development:
    • Initiate and maintain contacts with employers, industry, and union representatives, and job placement/training agencies to promote participant placement;
    • Represent CAA and our community base at coalition meetings and community events;
  • Administration
    • Create and maintain client files, ensure that compliance forms are accurate and complete, and report on client progress; and
  • Planning, coordination, and staffing of CAA events, cross-program and organization-wide, such as community workshops, outreach opportunities, leadership development training meetings, and CAA-wide events, which often take place on evenings and weekends.

Qualifications

  • Oral fluency in Cantonese required, additionally, Mandarin a plus;
  • Experience in providing job counseling, assessment, and job placement services services to a low-income and limited English-proficient immigrant communities;
  • Strong computer skills and familiarity with Microsoft Office Suite, particularly Microsoft ACCESS, and Google platform, familiarity with Salesforce a plus;
  • Excellent English writing and communication skills;
  • Ability to work both independently and as part of a larger team;
  • Strong organizational skills with attention to details;
  • Commitment to CAA’s mission and goals;
  • Knowledge of social justice issues impacting Asian Pacific Islander communities;
  • Availability to work occasional evenings and weekends as needed.

How to Apply

To apply, please email a cover letter and resume to employment[at]caasf[dot]org. In the subject line, please write “Community Engagement Program Manager.”

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider for employment qualified applicants with arrest and conviction records.