$55,000 - $65,000

About CAA

Chinese for Affirmative Action was founded in 1969 to protect the civil rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander (API) community. We advocate for systemic change that advances equity and addresses challenges facing our community.

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths. Fiscal sponsorship, administrative, and operational support are provided centrally for all of these groups so they can focus on their core programs. 

More recently, CAA, along with AAPI Equity Alliance and the San Francisco State University Asian American Studies Department, launched the Stop AAPI Hate coalition to document and respond to incidents of hate at the local, state, and national levels. The mission of Stop AAPI Hate is to advance equity, justice, and power by dismantling systemic racism and building a multiracial movement to end anti-Asian American and Pacific Islander hate. This is an exciting period of growth and impact for CAA, AACRE, and Stop AAPI Hate. Due to the extraordinary demand and support for our work, we are poised to deepen and expand our reach and engagement throughout the country. 

Position Overview

The Economic Justice Program Assistant will prioritize direct services that inform CAA’s policy and advocacy by supporting community members coming to CAA with informational inquiries and seeking one-on-one assistance with workforce development program areas including job readiness services, community education on information impacting immigrants, and computer skill building. The position will field inquiries via phone and in-person, conduct intakes, schedule appointments, do data entry, and other administrative tasks in support of our broader team goals. The position draws on a variety of skills ranging from detailed record keeping to helpful interactions with community members. The Economic Justice Program Assistant represents CAA amongst local, limited-English proficient, Chinese immigrant community members, and must be familiar with our values, activities, campaigns, and partnerships; and able to represent CAA with compassion, fairness, and knowledge about our causes. 

A non-exempt position supervised by the CAA Economic Justice Manager, the Economic Justice Program Assistant will work both at CAA’s San Francisco office and remotely. The percentage of remote versus in-person hours will be determined by the Economic Justice Manager; however, as a position that works primarily with community members, the position must dedicate a significant portion of hours in-office, with increasing in-office hours as the pandemic subsides. 

Key Responsibilities:

  • Conducting remote/in person one-on-one in-language intakes, pre-screenings, assessments, and registration of limited-English proficient Chinese immigrant community members seeking CAA services, with follow-up and casenote logging as necessary; 
  • Coordinating, drafting, and sending bilingual digital communications, including outreach materials, community resources, and job opportunities to CAA clients; 
  • Administrative duties related to workforce services, computer lab, community education workshops, and special projects, including logging calls, voicemails, texts, and emails from EJ Team’s direct service hotlines, responding to inquiries and connecting community members to appropriate staff for further services, setting-up and maintaining client files and databases, safely handling any sensitive and confidential information, and other similar types of administrative duties;
  • Supporting virtual / in-person community hiring events and workshops with logistics, engagement with monolingual Chinese speaking participants, and interpretation responsibilities; 
  • Supporting CAA staff with administrative tasks by bridging technological and language barriers; and
  • Assist in maintaining and updating a list of referral organizations and contact information for CBOs and Employers.

Qualifications

  • Oral fluency and biliteracy in English and Cantonese required (additional Mandarin literacy is a plus though not required)
  • Previous work experience with low-income, limited English proficient Chinese immigrants preferred
  • Excellent interpersonal skills with ability to provide exceptional community service in one-on-one or group settings
  • Knowledge of San Francisco’s neighborhoods and immigrant-serving community based organizations preferred
  • Excellent organizational skills and strong attention to detail
  • Ability to work remotely and independently
  • Experience with Chinese word processing
  • Strong skills in: Windows, Salesforce, Microsoft Office, Google Platform, Zoom, WeChat, and Canva 
  • Commitment to the mission and goals of CAA
  • Ability to work between standard office hours from 9am to 5pm and occasionally flexible hours including evenings and weekends

How to Apply:

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “Economic Justice Program Assistant”. In your cover letter, please address the following questions:  What about our mission or values inspires you? What has been your most impactful work and/or life experience so far, and why? For more information about CAA, please visit www.caasf.org.

CAA is an equal opportunity employer. Women, immigrants, people of color and LGBTQ individuals are encouraged to apply.  We will also consider employment for  qualified applicants with arrest and conviction records.