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Language Diversity

Communities are strongest when all people are able to fully participate in political, economic, and cultural life. And those who speak a language other than English deserve the opportunity to engage in all aspects of civic life, and have a civil right to access critical public services regardless of language ability.

At the same time, language diversity in schools and in society is increasingly important as economies, countries, and cultures grow more interconnected.

In San Francisco and California, CAA works to monitor and improve the City and State’s language access laws to keep pace with changing demographics, technology, and community needs.  A major component of this work is building the limited-English proficient community capacity and infrastructure to both support and hold public and private institutions accountable for progress. As part of this work, locally, CAA is the lead agency for the San Francisco Language Access Network.

News & Updates

July 31, 2026
Summer Newsletter: Here’s what’s giving us hope before the November elections

There’s a lot to mourn, but we remember our long history of activism and progress as we fight for our neighbors, our families, and our civil rights.

April 24, 2026
April News: CAA goes to the Supreme Court!

On a hot and sunny day in Washington, D.C., hundreds of Black, Latine, and Asian Americans gathered in front of the Supreme Court, as the Justices inside heard oral arguments concerning the future of birthright citizenship. CAA arranged for Norman…

April 10, 2026
Police Commission Updates Policy on When Cops Must Use Language Interpreters (SF Public Press)

While community members spoke in Cantonese and Spanish, no interpreter was there at the meeting, illustrating the challenge of having certified interpreters on hand when needed. Jose Ng, with Chinese for Affirmative Action, explained that they learned about the meeting…

October 30, 2025
CAA Immigrants Rights Workshop (October) : What is Language Access? Why Does It Matter?

October 30th is our next Immigrants Rights Workshop in Cantonese. Come and learn about why language access is important!

August 11, 2025
Standing strong, together

In this issue:  We’re staying strong. Will you join us by making a gift to CAA? The Latest on Birthright Citizenship In a 6-3 decision, the conservative-majority Supreme Court avoided ruling on the constitutionality of Trump’s attack on birthright citizenship,…

January 18, 2022
CAA Newsletter | Protecting Workers’ Rights and More

From the passage of important legislation protecting domestic workers and protecting language education — to the coming together of our friends, allies, and neighboring communities, we ended 2021 with hope in our hearts. 

CAA's Economic Justice team rallies for paid-time-off benefits for domestic workers outside City All.
CAA's Economic Justice team rallies for paid-time-off benefits for domestic workers outside City All.
December 16, 2021
New Report: How Can We Improve Language Access in San Francisco?

A new community assessment conducted by the Language Access Network of San Francisco (LANSF) provides new insight into how the LAO functions and to what extent it meets the ever-changing needs of LEP communities. 

Text reads: Improving Language Access in San Francisco. Next to the text is an image of a tablet. The screen on the tablet says, "Speaking from Experience"
November 22, 2021
Helping Victims, Strengthening Communities: The Coalition for Community Safety and Justice Takes a Holistic Approach to Violence

Since the beginning, CCSJ strove to develop a holistic approach to addressing violence and racial inequity in ways that meet the needs of Asian communities.

A young Asian woman with long hair holds up a poster depicting three people and a heart around them. She is wearing an Asian-Black Unity T-shirt.
July 14, 2021
CAA Advocates for Non-English Speakers Amid CCSF Budget Cuts

The City College of San Francisco (CCSF) approved budget cuts across 39 departments in a move that will impact non-English speakers and other communities that benefit from community college education in San Francisco.

Image of 8 people of different races and genders in a video meeting. Text reads: CAA Advocates for Non-English Speakers at City College
April 28, 2021
CAA Advocates for Language Access at the EDD

CAA advocates for Language Access with California’s Employment Development Department to ensure limited English proficient (LEP) community members have more equitable access to unemployment insurance and other programs and services.

Henry Zhang, a middle-aged immigrant from Taishan, China walks down a set of stone steps in San Francisco’s Chinatown neighborhood.
CAA client Henry Zhang takes a stroll through San Francisco Chinatown, where he and his wife have lived for decades. Zhang is one of thousands of Chinese immigrants who has struggled to access unemployment benefits on account of his limited English proficiency. (Image Credit: Beth LaBerge for KQED)
November 2, 2020
CAA Demands Language Access for Immigrant Communities

Insufficient language access makes it near impossible for non-English speakers in California to collect on unemployment benefits during the current economic crisis.

Sharon Hilliard, the former EDD Director
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