About CAA  

Chinese for Affirmative Action was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive, leading voice in and on behalf of the broader AAPI (Asian American and Pacific Islander) community. We advocate for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice.  

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths. Fiscal sponsorship, administrative, and operational support are provided centrally for all of these groups so they can focus on their core programs. 

More recently, CAA, along with AAPI Equity Alliance and the San Francisco State University Asian American Studies Department, launched the Stop AAPI Hate coalition to document and respond to incidents of hate at the local, state, and national levels. The mission of Stop AAPI Hate is to advance equity, justice, and power by dismantling systemic racism and building a multiracial movement to end anti-Asian American and Pacific Islander hate. This is an exciting period of growth and impact for CAA, AACRE, and Stop AAPI Hate. Due to the extraordinary demand and support for our work, we are poised to deepen and expand our reach and engagement throughout the country. 

Position Overview

The Community Advocate, Civic Engagement will prioritize supporting community members with access to opportunities for civic engagement, community education, and community resources across CAA’s program areas. The position supports the planning, coordination, and implementation of programs impacting limited-English proficiency (LEP) Chinese immigrant community members.  In addition to working with the community more broadly, a core component of the Civic Engagement program is the leadership development of directly impacted LEP Chinese community leaders, including the Outreach Specialists (OS). The OS’ are graduates of CAA’s Leadership Development Institute and have joined CAA as part-time staff conducting education and outreach, and encouraging community members to participate in various campaigns. This position will support the OS’ work by coordinating opportunities for engagement, conducting administrative support for the OS, and accompanying the OS to meetings and events. The Community Advocate, Civic Engagement represents CAA amongst directly impacted Chinese LEP community members and must be familiar with our values, activities, campaigns, and partnerships. 

A non-exempt position supervised by the Civic Engagement Program Manager, the Community Advocate will work both at CAA’s San Francisco office and remotely. The percentage of remote versus in-person hours will be determined by the Civic Engagement Program Manager; however, as a position that works primarily with community members, the position must dedicate a significant portion of hours in-office, with increasing in-office hours as the pandemic subsides. 

Key Responsibilities:

• Supporting CAA’s civic engagement work which includes assisting community members to access opportunities for their voices to be heard on CAA issues, and making CAA campaigns accessible to LEP Chinese immigrant community members;
• Supporting monolingual Chinese-speaking CAA staff with administrative tasks by bridging technological and linguistic barriers;
• Participating in planning, coordination, and staffing of CAA program and organization events, virtual and in-person, which may take place on evenings and weekends, with logistics support, engagement with monolingual Chinese-speaking participants, and limited translation and interpretation responsibilities
• Monitoring trends and concerns within low-income, monolingual, and LEP Chinese immigrant communities to inform Civic Engagement programming;
• Coordinating, drafting, and sending bilingual digital communication, including outreach materials, with crucial information, and available community resources; 
• Administrative duties to support CAA services and programs including logging outreach and education sign-in sheets and digital media work, responding to simple inquiries and connecting community members to appropriate staff for further services, maintaining documentation of our civic engagement work and outreach, safely handling any sensitive and confidential information; and
• Other duties as assigned, related to the advancement of CAA’s civic and community engagement work.

Qualifications

• Oral fluency in English and Cantonese is required; Mandarin fluency and Chinese literacy are a plus;
• Previous work experience with low-income, limited English proficient Chinese immigrants;
• Excellent interpersonal skills with the ability to provide exceptional community service in one-on-one or group settings;
• Knowledge of San Francisco’s neighborhoods and immigrant-serving community-based organizations is preferred;
• Excellent organizational skills and strong attention to detail;
• Ability to work in-office at CAA’s San Francisco office, remotely, and independently;
• Proficiency with Google suite, Microsoft suite, Salesforce, Zoom, WeChat, and Canva;
• Experience with Chinese word processing;
• Commitment to the mission and goals of CAA;
• Ability to work between standard office hours from 9 am to 5 pm and occasionally flexible hours including evenings and weekends.

How To Apply

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “Community Advocate, Civic Engagement.” In your cover letter, please address the following questions:  What about our mission or values inspires you? What has been your most impactful work and/or life experience so far, and why? For more information about CAA, please visit www.caasf.org.

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider qualified applicants with arrest and conviction records.

About CAA and AACRE  

Chinese for Affirmative Action was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander community. We advocate for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice. 

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths.  Fiscal sponsorship, administrative, and operational support is provided centrally for all of these groups so they can focus on their core programs. 

More recently, CAA, along with AAPI Equity Alliance and the San Francisco State University Asian American Studies Department, launched the Stop AAPI Hate coalition to document and respond to incidents of hate at the local, state, and national levels. The mission of Stop AAPI Hate is to advance equity, justice, and power by dismantling systemic racism and building a multiracial movement to end anti-Asian American and Pacific Islander hate. This is an exciting period of growth and impact for Stop AAPI Hate. Due to the extraordinary demand and support for our work, we are poised to deepen and expand our reach and engagement throughout the country. 

At the grassroots level, our community building work nurtures the ability of immigrants to participate fully in civic life. These activities include direct services, leadership development, and civic engagement with limited-English proficient newcomers and immigrants on issues that impact our community. At the systemic level, CAA leads advocacy, communications, and movement building work to improve public policy and shape public discourse. We produce community-based research, publish policy analyses and recommendations, influence opinion through media, organize to engage elected and government officials, and nurture a range of progressive coalitions.

Position Overview 

Reporting to the CAA Director of Communications, the Communications Assistant coordinates and supports the Director and the Communications Manager in all aspects of CAA’s communications. Specifically, the position plays a key role in supporting CAA’s external communications plan, day-to-day external communications, and collaborating across CAA staff to amplify the organization’s programmatic and advocacy impact. A non-exempt position, the CAA Communications Assistant is an entry level position and can work at CAA’s San Francisco office, remotely, or a combination of the two and must live in the Bay Area or be willing to relocate.

The Communications Assistant coordinates and is responsible for, but not limited to, the following:

Brand and Content Development

• Support in execution of communications strategy including the amplification of CAA’s voice and brand
• With the Communications Director, support the development, distribution, and maintenance of print and electronic collateral including, but not limited to, e-newsletters, blogs, annual report, and fundraising appeals
• Participate in organizational activities to maximize opportunities to amplify CAA’s community education and advocacy goals
• Support and maintain the content calendar with requests from all departments
• Provide any and all types of administration support for the CAA brand

Social Media

• Support in creating and scheduling content (graphics, videos) for CAA-owned social media channels that include Facebook, Twitter, Instagram, LinkedIn, and YouTube
• Monitor and respond to followers/audience

Website

• Manage the CAA website updates and coordinate website maintenance to ensure that new and consistent information is updated

Public Relations and Press

• Develop and maintain media lists for pitching 
• Support press events and track all media coverage
• Support the creation of press kits and materials

Events

• Support events such as Instagram Live and backend set-up for events such as  webinars
• Assist with planning and logistics for press events

Qualifications 

• Self-starter, able to work independently, and commitment to CAA’s mission
• Strong social media competency including Facebook, Twitter, Instagram, TikTok and Mastodone
• Highly organized with the ability to work to meet deadlines and multi-task
• General communication and writing skills as well as literacy in Chinese preferred but not required
• Familiarity with Campaign Monitor, EveryAction, Google Analytics, Sprout Social, or Critical Mention, Canva as well as WordPress preferred but not required
• Ability to work from 9am to 5pm and occasionally, flexible hours including evenings and weekends

To Apply

Please email a cover letter, resume and writing sample to employment@caasf.org. In the subject line, please write “CAA Communications Assistant.” In your cover letter, please address the following questions: What is the most pressing issue facing the community and why? What has been your most impactful work and/or life experience so far, and why?

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider qualified applicants with arrest and conviction records.

About CAA 

Chinese for Affirmative Action was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive, leading voice in and on behalf of the broader AAPI (Asian American and Pacific Islander) community. We advocate for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice.  

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths.  Fiscal sponsorship, administrative, and operational support is provided centrally for all of these groups so they can focus on their core programs. 

More recently, CAA, along with AAPI Equity Alliance and the San Francisco State University Asian American Studies Department, launched the Stop AAPI Hate coalition to document and respond to incidents of hate at the local, state, and national levels. The mission of Stop AAPI Hate is to advance equity, justice, and power by dismantling systemic racism and building a multiracial movement to end anti-Asian American and Pacific Islander hate. This is an exciting period of growth and impact for Stop AAPI Hate. Due to the extraordinary demand and support for our work, we are poised to deepen and expand our reach and engagement throughout the country. 

Position Overview 

Reporting to the CAA Director of Communications, the Communications Manager coordinates and executes all aspects of CAA’s strategic communication priorities of the organization, working closely with the organization’s senior leadership to sustain our organization’s voice while also nurturing networks of allied spokespeople/groups committed to our strategic priorities. Specifically, the position plays a key role in developing and executing CAA’s external communications plan, overseeing day-to-day external communications, and collaborating across CAA staff to amplify the organization’s programmatic and advocacy impact. 

The ideal candidate should have at least seven years of experience leading digital efforts for political, issue-advocacy, and/or fundraising campaigns.

An exempt position, the CAA Communications Manager can work at CAA’s San Francisco office, remotely, or a combination of the two.

Key Responsibilities

Brand & Content Development 

• Amplify and strengthen CAA’s voice and brand
• Represent CAA’s values, positions, and framing on issues related to the organization’s  community education and advocacy goals when needed
• Work closely with third-party communications vendors that manage design, web developers, media listening, print production, and other services 
• With the Communications Director, support the development, distribution, and maintenance of print and electronic collateral including, but not limited to, e-newsletters, blogs, annual report, and fundraising appeals

• Manage the development and organization of communications assets as well as strengthen CAA’s communications systems and infrastructure
• Contributes to the content calendar with requests from all departments
• Participate in organizational activities to maximize opportunities to amplify CAA’s community education and advocacy goals
• Support and participate in CAA coalitions and alliances with core communications, public education, and community engagement goals
• Support CAA staff, board, and community spokespeople with media and communications-related trainings and technical assistance
• Work closely with the Stop AAPI Hate communications and other CAA-affiliated initiatives to ensure cohesive strategic communications

Website 

• Manage the CAA website updates and coordinate website maintenance to ensure that new and consistent information is updated
• Regularly analyze and report website analytics to inform communications-related decisions.
• Update website with current content

Social Media 

• Manage the creation and publishing of relevant, original, high-quality content 
• Maintain engaging online social spaces that expand the awareness of CAA and increase reach via social media
• Monitor all our social media accounts and engage our social media community, including managing and implementing CAA communications calendar 
• Regularly analyze and report social media analytics 
• Execute any paid digital marketing campaigns with support from consultants, if necessary

Public Relations and Press

• Support CAA’s messaging in press releases, creation of press kits and materials, interview preparation, and responses to media requests
• Expand the organization’s capacity to engage with AAPI-language press 
• Serve as CAA’s point of contact for media requests

Qualifications 

• 5+ years of digital advocacy work for political campaigns or nonprofit groups. Digital fundraising experience preferred but not required
• Exceptional writing, copy-editing and proofreading skills, including the ability to develop effective messaging for digital audiences
• Proven experience in the design and execution of narrative strategy, nonprofit and/or social justice marketing and communications, digital strategy, and public relations
• Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives
• Experience managing and mobilizing digital communities in a wide range of multi-channel activities online
• Strong social media competency
• Experience managing and cultivating external stakeholder relations, including work with community leaders, partners, and coalitions
• Proven ability to work in a dynamic team and build working partnerships; ability to flexibly share leadership and build consensus
• Highly organized with the ability to work to meet deadlines and multi-task
• Proficiency with Campaign Monitor, EveryAction, Google Analytics, Sprout Social, or Critical Mention as well as WordPress
• Ability to work flexible hours, including weeknights and weekends as needed

To Apply

Please email a cover letter, resume and writing sample to employment@caasf.org. In the subject line, please write “CAA Communications Manager.” In your cover letter, please address the following questions:  What about our mission or values inspires you? What has been your most impactful work and/or life experience so far, and why?

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider qualified applicants with arrest and conviction records.

Organization Background

Chinese for Affirmative Action was founded in 1969 to protect the civil rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander (AAPI) community. We advocate for systemic change that advances equity and addresses challenges facing our community.

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths. Fiscal sponsorship, administrative, and operational support are provided centrally for all of these groups so they can focus on their core programs 

At the grassroots level, our community building work nurtures the ability of immigrants to participate fully in civic life. These activities include direct services, leadership development, and civic engagement with limited-English proficient newcomers and immigrants on issues that impact our community. At the systemic level, CAA leads advocacy, communications, and movement building work to improve public policy and shape public discourse. We produce community-based research, publish policy analyses and recommendations, influence opinion through media, organize to engage elected and government officials, and nurture a range of progressive coalitions.

More recently, CAA, along with AAPI Equity Alliance and the San Francisco State University Asian American Studies Department, launched the Stop AAPI Hate coalition to document and respond to incidents of hate at the local, state, and national levels. The mission of Stop AAPI Hate is to advance equity, justice, and power by dismantling systemic racism and building a multiracial movement to end anti-AAPI hate. This is an exciting period of growth and impact for CAA, AACRE, and Stop AAPI Hate. 

Position Overview

The Community Safety and Justice (CSJ) Policy Manager will be responsible for leading, developing, and implementing the organization’s policy work on community safety and justice issues, which includes addressing anti-AAPI hate incidents, researching alternative systems of accountability outside the criminal legal system, and building solidarity among Asian and non-Asian communities. CAA understands violence to be both interpersonal and structural and that effective solutions cannot perpetuate the criminalization of poverty, mental health, and immigration. We believe in criminal legal reform and a public health approach to preventing and mitigating harm and a cross-racial vision for community safety.

The ideal candidate should bring experience in developing and driving systemic change solutions through policy analyses, research and writing, community safety and justice content development, community education, and stakeholder engagement, preferably in the San Francisco Bay Area with an understanding of the landscape throughout California. We are looking for a strategic thinker who can build and maintain relationships with partners from a diverse range of backgrounds. The CSJ Policy Manager should have strong writing and analytical skills, with the ability to apply CAA’s vision of community safety and justice to develop policies and programs. 

This is an exempt position supervised by the Director of Policy. The CSJ Policy Manager will work both at CAA’s San Francisco office and remotely. The percentage of remote versus in-person hours will be determined by the Director of Policy; however, as a position that includes engagement on local issues, the position will include some in-person participation for external meetings, such as public forums and committee hearings.

Key Responsibilities

• Research, develop, and implement a San Francisco Bay Area regional community safety and justice policy agenda, in conjunction with CAA’s leadership, that can apply to other regions;
• Produce community safety and justice policy analyses, reports, and recommendations  for a wide variety of audiences;
• Draft community safety and justice legislation and public policies and drive policy efforts in conjunction with CAA staff, partners, and stakeholders in the San Francisco Bay Area and beyond, as appropriate;
• Drive narrative change work by articulating community safety and justice subject matter analysis, particularly through a racial justice and civil rights framework; 
• Represent CAA in external communications, including community meetings, public hearings, in traditional and digital media, and other spaces; and,
• Contribute to organization-wide activities and programming that support CAA’s strategic priorities.

Qualifications

• Commitment to the mission, values, aspirations of CAA 
• At least 3 years of experience in policy related to community safety and justice
• Required: graduate degree in law, public policy, or related field, or equivalent combination of work experience and education 
• Demonstrated ability to be persuasive on controversial and/or complex issues, especially on matters related to the criminal legal system and alternative systems for accountability and healing
• Ability to represent CAA’s values, positions, and framing on community safety and justice issues  
• Strong awareness and analysis on community safety and justice issues impacting AAPI communities 
• Superb written and oral communications skills 
• Strong organizational and analytical skills  
• Ability to manage multiple projects simultaneously in a timely manner 
• Proactive, self-motivated problem solver who can take initiative and use sound judgment 
• Excellent interpersonal skills, including proven ability to work effectively with a diverse set  of stakeholders and community leaders 

How To Apply 

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “Policy Manager, Community Safety and Justice”. In your cover letter, please address the following questions: What about our mission or values inspires you? What has been your most impactful work and/or life experience so far, and why? For more information about CAA, please visit www.caasf.org.

CAA is an equal opportunity employer. Women, people of color, and LGBTQ individuals are encouraged to apply.  We will also consider for employment qualified applicants with arrest and conviction records.

About CAA and AACRE  

Chinese for Affirmative Action was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander community. We advocate for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice. 

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths.  Fiscal sponsorship, administrative, and operational support is provided centrally for all of these groups so they can focus on their core programs. 

More recently, CAA, along with AAPI Equity Alliance and the San Francisco State University Asian American Studies Department, launched the Stop AAPI Hate coalition to document and respond to incidents of hate at the local, state, and national levels. The mission of Stop AAPI Hate is to advance equity, justice, and power by dismantling systemic racism and building a multiracial movement to end anti-Asian American and Pacific Islander hate. This is an exciting period of growth and impact for Stop AAPI Hate. Due to the extraordinary demand and support for our work, we are poised to deepen and expand our reach and engagement throughout the country. 

At the grassroots level, our community building work nurtures the ability of immigrants to participate fully in civic life. These activities include direct services, leadership development, and civic engagement with limited-English proficient newcomers and immigrants on issues that impact our community. At the systemic level, CAA leads advocacy, communications, and movement building work to improve public policy and shape public discourse. We produce community-based research, publish policy analyses and recommendations, influence opinion through media, organize to engage elected and government officials, and nurture a range of progressive coalitions.

Position Overview

We are seeking a passionate and energetic individual with development or administrative experience, and a deep commitment to CAA’s mission and values.

Reporting to CAA’s Development Manager, the Development Coordinator plays a key role in coordinating and implementing CAA’s annual and long-term fundraising objectives. The position focuses on growing and managing the organization’s donor programs and campaigns to solidify and expand its supporter base.

The CAA Development Coordinator works closely with CAA’s Development Manager and Managing Director of Development, the AACRE capacity team (specifically finance and IT/donor systems management), and the CAA Communications team to meet CAA’s fundraising strategies and goals. The Development Coordinator collaborates with and learns from other teams, including the advocacy, policy, and direct services programs teams. With local offices anchored at its San Francisco Chinatown headquarters, CAA provides direct services and maintains an active State policy presence through an office and partnership in Sacramento, and statewide and national advocacy through English and Chinese-language strategic communications and a variety of active relationships with allies.

The successful candidate for the CAA Development Coordinator position is a flexible self-starter who can thrive in both collaborative and independent work settings; has the ability to prioritize and execute efficiently on multiple projects; and can communicate effectively. In addition, they have sound judgment and discretion. 

Key Responsibilities

Donor Engagement

• Work with the Development Manager to plan and execute donor engagement events
• Coordinate vendor relationships
• Manage event attendance
• Track budget and expenses

Donor Stewardship

• Provide follow-up and support to any donor queries
• Coordinate and execute mailings and communications to donors
• Support development and design of fundraising and donor engagement materials
• Provide donor prospect research support as assigned

Gift Processing and Database Management

• Work with the AACRE capacity team to ensure timely donation tracking and acknowledgement

• Perform data hygiene to ensure donor records are current and accurate
• Pull reports and prepare data for list reviews
• Track fundraising metrics 

Administrative Management

• Provide meeting support: scheduling, note-taking 
• Organize digital files
• Coordinate timelines and workflow using management software (e.g., Asana)

A non-exempt position, the CAA Development Coordinator is an entry level position and can work at CAA’s San Francisco office, remotely, or a combination of the two. Must live in the Bay Area or be willing to relocate. 

Qualifications

• 1-2 years experience in development or a related field (e.g., finance, communications)
• Demonstrated ability with Google Docs and Sheets, Microsoft Office Suite especially Word and Excel
• Ability to work efficiently, meet deadlines, and achieve goals
• Ability to multitask and prioritize quickly and professionally in response to requests
• Excellent interpersonal skills and ability to interact with a wide range of people. Outstanding communication skills and exceptional attention to detail and follow through
• Experience working for a nonprofit organization a plus
• Knowledge of database systems such as Salesforce a plus
• Knowledge of platforms such as Campaign Monitor or EveryAction a plus
• Fluency in Mandarin/Cantonese a plus
• Ability to work from 9am to 5pm and occasional flex hours including evenings and weekends

How To Apply

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “CAA Development Coordinator.” In your cover letter, please address the following questions:  What about our mission or values inspires you? What has been your most impactful work and/or life experience so far, and why? For more information about CAA, please visit www.caasf.org.

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider qualified applicants with arrest and conviction records.

About CAA and AACRE  

Chinese for Affirmative Action was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander community. We advocate for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice. 

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths.  Fiscal sponsorship, administrative, and operational support is provided centrally for all of these groups so they can focus on their core programs. 

More recently, CAA, along with AAPI Equity Alliance and the San Francisco State University Asian American Studies Department, launched the Stop AAPI Hate coalition to document and respond to incidents of hate at the local, state, and national levels. The mission of Stop AAPI Hate is to advance equity, justice, and power by dismantling systemic racism and building a multiracial movement to end anti-Asian American and Pacific Islander hate. This is an exciting period of growth and impact for Stop AAPI Hate. Due to the extraordinary demand and support for our work, we are poised to deepen and expand our reach and engagement throughout the country. 

At the grassroots level, our community building work nurtures the ability of immigrants to participate fully in civic life. These activities include direct services, leadership development, and civic engagement with limited-English proficient newcomers and immigrants on issues that impact our community. At the systemic level, CAA leads advocacy, communications, and movement building work to improve public policy and shape public discourse. We produce community-based research, publish policy analyses and recommendations, influence opinion through media, organize to engage elected and government officials, and nurture a range of progressive coalitions.

Position Overview

The Economic Justice Program Assistant will prioritize in-person direct services that inform CAA’s policy and advocacy agenda by supporting community members coming to CAA with informational inquiries and seeking one-on-one assistance with workforce development inquiries including job readiness services, community education on information impacting immigrants, and computer skills building. The position will field inquiries via phone and in-person, conduct intakes, schedule appointments, do data entry, and other administrative tasks in support of our broader team goals. The position draws on a variety of skills ranging from detailed record keeping to helpful interactions with community members. The Economic Justice Program Assistant represents CAA amongst local, limited-English proficient, Chinese immigrant community members, and must be familiar with our values, activities, campaigns, and partnerships; and able to represent CAA with compassion, fairness, and knowledge about our causes. 

The Economic Justice Program Assistant is a non-exempt position supervised by the CAA Economic Justice Manager, and works primarily at CAA’s San Francisco office.

Key Responsibilities:

• Conduct remote/in person one-on-one in-language intakes, pre-screenings, assessments, and registration of limited-English proficient Chinese immigrant community members seeking CAA services, with follow-up and casenote logging as necessary; 
• Coordinate, draft, and send bilingual digital communications, including outreach materials, community resources, and job opportunities to CAA clients; 
• Administrative duties related to workforce services, computer lab, community education workshops, and special projects, including:
  • Logging calls, voicemails, texts, and emails from Economic Justice Team’s direct service hotlines, 
  • Responding to inquiries and connecting community members to appropriate staff for further services, 
  • Setting-up and maintaining client files and databases, 
  • Safely handling sensitive and confidential information, and
  • Other similar types of administrative duties;
• Support virtual and in-person community hiring events and workshops with logistics, engagement with monolingual Chinese speaking participants, and interpretation responsibilities; 
• Assist in maintaining and updating a list of referral organizations and contact information for CBOs and Employers; and
• Provide other economic workforce development services to community members as needed, such as resume writing, editing, and referring job opportunities to suitable community members.

Qualifications

• Oral fluency and biliteracy in English and Cantonese and/or Mandarin required 
• Previous work experience with low-income, limited English proficient Chinese immigrants preferred
• Excellent interpersonal skills with ability to provide exceptional community service in one-on-one or group settings
• Knowledge of San Francisco’s neighborhoods and immigrant-serving community based organizations preferred
• Excellent organizational skills and strong attention to detail
• Ability to work remotely and independently
• Experience with Chinese word processing
• Strong skills in: Windows, Salesforce, Microsoft Office, Google Platform, Zoom, WeChat, and Canva 
• Commitment to the mission and goals of CAA
• Ability to work between standard office hours from 9am to 5pm and occasionally flexible hours including evenings and weekends

How to Apply:

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “Economic Justice Program Assistant”. In your cover letter, please address the following questions:  What about our mission or values inspires you? What has been your most impactful work and/or life experience so far, and why? For more information about CAA, please visit www.caasf.org.

CAA is an equal opportunity employer. Women, immigrants, people of color and LGBTQ individuals are encouraged to apply.  We will also consider employment for  qualified applicants with arrest and conviction records.

Organization Background

Chinese for Affirmative Action was founded in 1969 to protect the civil rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander (AAPI) community. We advocate for systemic change that advances equity and addresses challenges facing our community.

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths. Fiscal sponsorship, administrative, and operational support are provided centrally for all of these groups so they can focus on their core programs

More recently, CAA, along with AAPI Equity Alliance and the San Francisco State University Asian American Studies Department, launched the Stop AAPI Hate coalition to document and respond to incidents of hate at the local, state, and national levels. The mission of Stop AAPI Hate is to advance equity, justice, and power by dismantling systemic racism and building a multiracial movement to end anti-AAPI hate. This is an exciting period of growth and impact for CAA, AACRE, and Stop AAPI Hate. 

At the grassroots level, our community building work nurtures the ability of immigrants to participate fully in civic life. These activities include direct services, leadership development, and civic engagement with limited-English proficient newcomers and immigrants on issues that impact our community. At the systemic level, CAA leads advocacy, communications, and movement building work to improve public policy and shape public discourse. We produce community-based research, publish policy analyses and recommendations, influence opinion through media, organize to engage elected and government officials, and nurture a range of progressive coalitions.

Position Overview

The Education Equity Community Advocate will work to advance policy advocacy on equity issues prioritized by AAPI communities at the local level, including with the San Francisco Unified School District (SFUSD) and City College of San Francisco. CAA believes that the purpose of public education is to develop a more democratic society and that educational opportunities should be available to all communities, particularly low-income immigrant students of color. To that end, CAA’s education equity work centers racial justice and racial and linguistic diversity from an AAPI perspective in solidarity with other communities of color. This position will focus on issues that include multilingual education, immigrant student/family engagement, and disaggregated data.

The ideal candidate has experience in community engagement or advocacy on education issues in the local context of the San Francisco Bay Area. They are comfortable with highly external-facing work and are able to tailor communication of complex policies to a range of audiences, from student groups to elected officials. They are able to build and maintain relationships with partners from a diverse range of backgrounds. The advocate has strong writing and analytical skills, with the ability to apply CAA’s vision of education equity to evaluate policies and programs. 

This is a non-exempt position supervised by the Education Equity Program Manager. The Community Advocate will work both at CAA’s San Francisco office and remotely. The percentage of remote versus in-person hours will be determined by the Education Equity Program Manager; however, as a position that includes engagement on local issues, the position will include in-person participation for external meetings, such as public forums and committee hearings.

Key Responsibilities

• Plan, develop, and implement projects via cross-team collaboration, particularly with CAA’s community-facing and local direct services programs;
• Cultivate relationships with stakeholders and lead in formal and informal collaboratives, including with students, parents,  community leaders, public officials, and city departments on key strategies to advance education equity and CAA’s other core issue areas;
• Drive narrative change work by articulating education equity subject matter analysis, particularly through a racial justice and civil rights framework; 
• Support CAA’s policy agenda in education equity through research, writing, and producing public-facing content and materials;
• Represent CAA in external communications, including community meetings, public hearings, in traditional and digital media, and other spaces;
• Contribute to organization-wide activities and programming that support CAA’s strategic priorities.

Qualifications

• Commitment to the mission, values, aspirations, and goals of the organization
• Strong familiarity with education equity initiatives at SFUSD, including, but not limited to, personal, volunteer, or professional experiences with SFUSD
• Demonstrated confidence engaging on controversial and/or complex issues
• Strong written and oral communications skills
• Experience and culturally competence in working with low-income, newcomer, and immigrant AAPI communities in a social justice context
• Excellent interpersonal skills, including proven ability to work effectively with a diverse set of stakeholders and community leaders
• Experience in and comfort with external communications, including public speaking and media engagement
• Chinese language (Cantonese or Mandarin) proficiency a plus, but not required
• Availability to work occasional evenings and weekends as needed, with options for flex time or overtime pay

How To Apply 

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “Community Advocate, Education Equity.” In your cover letter, please address the following questions: What about our mission or values inspires you? What has been your most impactful work or life experience so far, and why? For more information about CAA, please visit www.caasf.org.

CAA is an equal opportunity employer. Women, people of color, and LGBTQ individuals are encouraged to apply.  We will consider qualified applicants with arrest and conviction records.

About CAA and AACRE  

Chinese for Affirmative Action was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander community. We advocate for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice. 

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths.  Fiscal sponsorship, administrative, and operational support is provided centrally for all of these groups so they can focus on their core programs. 

More recently, CAA, along with AAPI Equity Alliance and the San Francisco State University Asian American Studies Department, launched the Stop AAPI Hate coalition to document and respond to incidents of hate at the local, state, and national levels. The mission of Stop AAPI Hate is to advance equity, justice, and power by dismantling systemic racism and building a multiracial movement to end anti-Asian American and Pacific Islander hate. This is an exciting period of growth and impact for Stop AAPI Hate. Due to the extraordinary demand and support for our work, we are poised to deepen and expand our reach and engagement throughout the country. 

At the grassroots level, our community building work nurtures the ability of immigrants to participate fully in civic life. These activities include direct services, leadership development, and civic engagement with limited-English proficient newcomers and immigrants on issues that impact our community. At the systemic level, CAA leads advocacy, communications, and movement building work to improve public policy and shape public discourse. We produce community-based research, publish policy analyses and recommendations, influence opinion through media, organize to engage elected and government officials, and nurture a range of progressive coalitions.

Position Overview

As part of CAA’s historical work to advance immigrant rights, the Immigrant Rights Community Advocate plays a key role in engaging low-income, monolingual/limited-English proficient (LEP), Chinese immigrant community members.  The Community Advocate is an integral part of the immigrant rights team which has a  multi-prong approach to immigrant rights that includes direct services, civic engagement, community education, and policy advocacy. The Community Advocate will provide in-language and culturally relevant individual immigration pre-screening and direct services under the supervision of Department of Justice accredited staff, coordinate and conduct community education and outreach, and work closely with the CAA civic engagement team that includes part-time outreach specialists who are directly impacted community leaders. The Immigrant Rights and Civic Engagement teams partner on outreach, campaigns, and special projects, which the Community Advocate supports. The Community Advocate also helps inform CAA’s other program areas of trends and concerns amongst CAA’s Chinese immigrant base, supports the development of community members to become their own advocates, and works to empower them from being recipients of services and information to becoming effective community leaders alongside others from marginalized communities.  

The immigrant rights team works through community partnerships and coalitions, experts and service providers, city departments, elected officials, and other stakeholders. We do our work in ways that are culturally and linguistically accessible, that deliver  accurate and reliable information, and that apply a social justice lens rooted in CAA’s values of inclusion, compassion, and equity. 

A non-exempt position supervised by the Immigrant Rights Program Manager, the Community Advocate will work both at CAA’s San Francisco office and remotely. The percentage of remote versus in-person hours will be determined with the Immigrant Rights Program Manager; however, as a position that works primarily with community members, the position must dedicate a significant portion of hours in-office, with increasing in-office hours as the pandemic subsides. 

Key Responsibilities

• With guidance from the Immigrant Rights Program Manager, coordinate, and conduct direct services, outreach, and community education on immigrant rights issues including but not limited to CAA core issues areas such as immigration, language access, non-citizen voting, economic justice, education equity, and racial equity
• Provide immigration pre-screenings, form-filling, and client follow-up
• Provide case management to ensure immigrants have access to legal services and are aware of local public services and available community resources, and make referrals as needed
• Conduct community education presentations and workshops within the core issues areas of the program, both in-person and virtual 
• Work across CAA teams and with community outreach specialists to coordinate, implement, and deliver direct services, community education workshops, and campaigns
• Work within the immigrant rights team to develop linguistically and culturally accessible outreach informational materials, community education content, short video clips, recorded audio workshops/podcast episodes, curriculum, fact sheets, and fliers regarding relevant programs and updates to immigration policies and that promote a progressive AAPI perspective on immigrant rights
• Build and maintain relationships with immigrant serving community organizations and citywide institutions including through active participation in community coalitions to expand CAA’s reach for community education and outreach
• Maintain complete and accurate client files and track and report activities and deliverables for funder and internal reporting purposes
• Monitor trends and concerns on immigration within low-income, monolingual and LEP Chinese immigrant communities to inform community education curriculum and CAA’s policy priorities and advocacy efforts
• Participate in planning, coordination, and staffing of CAA program and organization events, which may take place on evenings and weekends

Qualifications

• Oral fluency in Cantonese required, Chinese literacy a plus
• Bachelor’s degree in Migration Studies, Asian American studies, Political Science, or other related fields desired
• Experience with conducting one-on-one direct services, and community outreach and education
• Familiar with the basics of how the US immigration system operates
• A strong passion and commitment to assisting monolingual and LEP immigrant families to navigate government bureaucracy and institutions
• Commitment to social justice and to CAA’s core values
• Experience working in low-income and immigrant communities  
• Excellent inter-group, interpersonal communication and analytical skills
• Excellent presentation skills
• Ability to work both independently and commitment to working as part of a team
• Willingness to work flexible hours- including weeknights and weekends
• Ability to work in a fast-paced environment
• Proficiency with Google Suite, Microsoft Office Suite, Zoom,Canva, WeChat and audio-editing skills
• A valid driver’s license and access to a car is a plus

How To Apply

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “Community Advocate, Immigrant Rights.” In your cover letter, please address the following questions:  What about our mission or values inspires you? What has been your most impactful work and/or life experience so far, and why? For more information about CAA, please visit www.caasf.org.

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider qualified applicants with arrest and conviction records.

Hours: Full-time; exempt

Deadline: April 21, 2023

About CAA and AACRE

Chinese for Affirmative Action was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander community. We advocate for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice. 

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths.  Fiscal sponsorship, administrative, and operational support is provided centrally for all these groups so they can focus on their core programs. 

More recently, CAA, along with AAPI Equity Alliance and the San Francisco State University Asian American Studies Department, launched the Stop AAPI Hate coalition to document and respond to incidents of hate at the local, state, and national levels. The mission of Stop AAPI Hate is to advance equity, justice, and power by dismantling systemic racism and building a multiracial movement to end anti-Asian American and Pacific Islander hate. This is an exciting period of growth and impact for Stop AAPI Hate. Due to the extraordinary demand and support for our work, we are poised to deepen and expand our reach and engagement throughout the country. 

At the grassroots level, our community building work nurtures the ability of immigrants to participate fully in civic life. These activities include direct services, leadership development, and civic engagement with limited-English proficient newcomers and immigrants on issues that impact our community. At the systemic level, CAA leads advocacy, communications, and movement building work to improve public policy and shape public discourse. We produce community-based research, publish policy analyses and recommendations, influence opinion through media, organize to engage elected and government officials, and nurture a range of progressive coalitions.

Position Overview

CAA seeks a visionary, strategic, and goal-oriented Managing Director of Development as the most senior development executive for the organization at this critical time of growth. Reporting to one of the two Co-Executive Directors, the Managing Director of Development leads and implements CAA’s annual and long-term fundraising objectives and significantly contributes to long-term asset building strategies. This team leader is highly organized, effective, and excited to utilize their skills and experiences in development and communications to advance positive social change in a strong and well-established organization rooted in community. The Managing Director of Development is a people-centered leader working collaboratively with staff leadership, board members, and community members to coordinate the strategic cultivation, solicitation, and stewardship of CAA supporters, especially major donors. 

This position focuses on engagement with individual donors, especially growing and leading the organization’s major donor programs, donor events, and campaigns, and oversees Stop AAPI Hate corporate engagement and fundraising. This role supervises the two dedicated development staff which include the CAA Development Manager and the Stop AAPI Hate Director of Corporate Engagement, and works closely with the administrative and communications teams. 

An exempt position, the Managing Director of Development can work at CAA’s San Francisco office located in historic Chinatown, remotely, or a combination of the two, and there is a strong preference for candidates who already reside in or are willing to relocate to the Bay Area. 

Key Responsibilities

Strategy & Leadership 

• Lead the development team in execution of a comprehensive development strategy 
• Amplify, strengthen, and identify new ways to enhance CAA’s and Stop AAPI Hate’s voice and brand across donor engagement activities
• Co-build a culture of narrative storytelling and communications across the organization as a tool for driving social change
• Be a member of various leadership teams in support of development goals

Donor Management 

• Develop and implement meaningful year-around donor engagement, including direct mail and online annual major gift campaigns, donor stewardship events, engagement, and acknowledgement / public recognition strategies
• Design targeted donor outreach based on analysis of donor interest and history of giving
• Lead the development of donor collateral under the advisement of the Co-Executive Director
• Oversee and/or advise systems and protocols for regular and quality donor communication, online donation platforms and donor/prospect data tracking

Event Management

• Lead major donor strategies, including campaigns, cultivation, appreciation / stewardship, and informational events
• Lead CAA’s planned giving program with member engagement and cultivation events
• Lead CAA board and staff to organize the annual Celebration of Justice dinner and other events related to CAA’s annual fundraising campaigns

Communications 

• Develop and implement annual plans to keep CAA’s supporters informed through various communications channels, including print, email, and social media  
• Contribute development-related content to the organizational e-newsletter, special news, and annual reports

Institutional Fundraising

• Support foundation fundraising including proposal development and grant reporting
• Develop and implement a laddered corporate engagement and fundraising strategy including Employee Resource Group engagement

Qualifications

• Minimum 7-10+ years of increasing responsibility in nonprofit development leadership
• Track record of successfully leading individual donor cultivation, grant writing, events, and campaigns to support fundraising for annual budgets of $5M+
• Strong management experience with the demonstrated ability to share leadership, inspire initiative, and build consensus among team members in a highly collaborative style
• Highly relational with strong ability to build relationships with and inspire donors, vendors, colleagues, and partners
• Excellent written and verbal communication skills with the demonstrated ability to inform and persuade in presentations, conversations, and across various written mediums
• Strong commitment to the mission and values of CAA, including a demonstrated commitment to social justice, equity, and civic engagement
• Experience and cultural competence working in the AAPI community in a social justice context
• Strong proficiency in fundraising software and platforms, including Google Suite, Microsoft Office, and donor databases/CRM such as Salesforce and EveryAction

To Apply

CAA is partnering with Walker and Associates Consulting – a values-aligned, Bay Area-based, and women of color owned and led strategic management consultancy and executive search firm – on this search. Please email a cover letter and resume to caasf@walkeraac.com by or on Friday, April 21, 2023. In the subject line, please write “CAA Managing Director of Development.” In your cover letter, address the following questions: What about our mission or values inspires you? What has been your most impactful work or life experience so far, and why? For more information, visit our website at www.caasf.org.

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider qualified applicants with arrest and conviction records.

About CAA and AACRE  

Chinese for Affirmative Action was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander community. We advocate for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice. 

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths.  Fiscal sponsorship, administrative, and operational support is provided centrally for all of these groups so they can focus on their core programs. 

More recently, CAA, along with AAPI Equity Alliance and the San Francisco State University Asian American Studies Department, launched the Stop AAPI Hate coalition to document and respond to incidents of hate at the local, state, and national levels. The mission of Stop AAPI Hate is to advance equity, justice, and power by dismantling systemic racism and building a multiracial movement to end anti-Asian American and Pacific Islander hate. This is an exciting period of growth and impact for Stop AAPI Hate. Due to the extraordinary demand and support for our work, we are poised to deepen and expand our reach and engagement throughout the country. 

At the grassroots level, our community building work nurtures the ability of immigrants to participate fully in civic life. These activities include direct services, leadership development, and civic engagement with limited-English proficient newcomers and immigrants on issues that impact our community. At the systemic level, CAA leads advocacy, communications, and movement building work to improve public policy and shape public discourse. We produce community-based research, publish policy analyses and recommendations, influence opinion through media, organize to engage elected and government officials, and nurture a range of progressive coalitions.

About the Position

The Policy Manager is a full-time, exempt position reporting to the Managing Director of Policy. The Policy Manager plays an important role in researching and analyzing policy and systemic change solutions and works very closely with the Managing Director of Policy to achieve CAA’s organizational mission and goals.

The Policy Manager is a policy generalist with familiarity in all of CAA core civil rights issues, especially language diversity, economic justice, immigrant rights, and national security scapegoating. This role also supports policy efforts related to Stop AAPI Hate’s work.

Responsibilities

• Lead on civil rights issues through public policy and community-driven initiatives at primarily the local and to a lesser degree at the state and federal levels
• Implement CAA’s public policy agenda through research, writing, and producing public-facing content and materials,
• Prepare policy analyses, reports, and recommendations on language access, immigrant rights, economic justice, and other issues,
• Work with staff to help draft local legislation and public policies, and to develop community-based advocacy strategies to implement them,
• Support community engagement initiatives including by coordinating and leading local coalitions and collaboratives,
• Develop and adapt policy content for community education and external communications purposes,
• Execute on internal and external policy-related projects as determined by the Managing Director of Policy,
• Supervise policy staff, volunteers, or fellows,
• Fulfill other roles and responsibilities as required.

Qualifications

• Commitment to the mission, values, aspirations of CAA
• Demonstrated ability to be persuasive on controversial and/or complex issues
• Ability to represent CAA’s values, positions and framing on policy issues 
• Strong awareness and analysis on issues impacting API communities
• Superb written and oral communications skills
• Strong organizational and analytical skills 
• Ability to manage multiple projects simultaneously in a timely manner
• Proactive, self-motivated problem solver who can take initiative and use sound judgment
• Excellent interpersonal skills, including proven ability to work effectively with a diverse set of stakeholders and community leaders

To Apply

Please email a cover letter, resume and writing sample to employment@caasf.org. In the subject line, please write “CAA Policy Manager.” In your cover letter, please address the following questions: What is the most pressing issue facing the community and why? What has been your most impactful work and/or life experience so far, and why?

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider qualified applicants with arrest and conviction records.

About CAA  

Chinese for Affirmative Action was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander community. We advocate for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice.

At the grassroots level, our community building work nurtures the ability of community members to participate fully in civic life. These activities include direct services, leadership development, and civic engagement with limited-English proficient newcomers and immigrants on issues that impact our community. At the systemic level, we lead advocacy, communications, and movement building work to improve public policy and shape public discourse. We produce community-based research, publish policy analyses and recommendations, influence opinion through media, organize to engage elected and government officials, and nurture a range of progressive coalitions.

Position Overview 

This is an exciting period of growth and impact for CAA and our partner organizations.  Due to the extraordinary demand and support for our work, we are poised to deepen and expand our reach and engagement throughout the country. This role is critical to CAA as it is the very first point of contact for clients, community members, partners, vendors, and other stakeholders when they call or walk into the office. The position draws on a variety of skills ranging from helpful interactions with community members and keeping the office in order and a safe and welcoming workplace for our staff and visitors. 

Reporting to the CAA Administrative and Operations Manager, the primary role of the CAA Receptionist and Administrative Assistant is to provide critical in-office administrative, facility, and language support. With the support of others on the administrative and capacity team, the position is responsible for maintaining a welcoming environment for all visiting community members and guests and must be able to represent CAA to a wide range of stakeholders. The position is non-exempt and the CAA Receptionist and Administrative Assistant works in-person at the Chinese for Affirmative Action San Francisco office Monday through Friday during business hours.  There is flexibility for those seeking full-time, part-time, permanent or temporary opportunities. 

 Key Responsibilities

• Welcome visitors to the office and answer the phone
• Answer bilingual inquiries about available CAA services, programs, and campaigns
• Direct calls to staff and make community resource referrals when needed
• Maintain safe and orderly office space, conference rooms, and kitchen area. 
• Assist with office organization including materials, files, equipment. 
• Maintain contract tracing for all clients and vendors entering the office
• Order office supplies and monitor inventory
• Send and retrieve items to and from offsite storage facility
• Assist with onsite and digital filing/storage
• Support the CAA Administrative and Operations Manager with facility maintenance and repair
• Provide onsite meeting support, including room setup and food arrangements as necessary. Sort and distribute incoming/outgoing postal mail
• Track mailing of vendor payments and donor acknowledgments 
• Assist with light written translation of documents (English and Chinese Mandarin/Cantonese)
• Support with community member sign-in, screening, and internal and external referrals 
• Perform other administrative and support duties as assigned

Qualifications

• Oral fluency in English and Cantonese required, Mandarin a plus. Ability to read and write Chinese and English 
• Strong computer software skills. Experience with Chinese language and tablet software and Cloud-based phone systems a plus
• Two years in administration or other relevant experience 
• Excellent interpersonal skills with diverse constituencies including low-income, immigrant, limited-English proficient, and undocumented communities
• Excellent organizational skills and attention to detail
• Ability to handle confidential information
• Commitment to the mission, values, and goals of CAA
• Be able to lift 35 lbs

To Apply

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “CAA Receptionist and Administrative Assistant”.  For more information about CAA, please visit www.caasf.org.

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider qualified applicants with arrest and conviction records.

Hours: Full-time; 40 hrs/week, Exempt

Deadline: Open until filled

About CAA and AACRE  

Chinese for Affirmative Action was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander community. We advocate for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice. CAA anchors and leads many coalitions including the Coalition for Community Safety and Justice (CCSJ).  CCSJ is a San Francisco based effort formed to develop community-centered solutions to address violence affecting the AAPI and other communities of color.

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths.  Fiscal sponsorship, administrative, and operational support is provided centrally by AACRE for all of these groups so they can focus on their core programs. 

Position Overview 

Reporting to the CAA Director of Research, the Research and Evaluation Manager leads and coordinates research and evaluations projects mainly to support our community safety and justice work.

This role is a mix of directly doing research and evaluation as well as managing research and evaluation projects conducted in partnership with other organizations. This individual is responsible for coordinating a research and evaluation agenda and identifying collaborators including but not limited to our CCSJ partners. Once a team is assembled for this purpose, this individual designs research and evaluation plans, collects and analyzes data, summarizes findings, and produces internal and external facing reports. 

The ideal candidate blends a social science research background with project management experience and excellent verbal and written communication skills, and is excited to work with a number of internal and external stakeholders. 

An exempt position, the CAA Research and Evaluation Manager can work at CAA’s San Francisco office, remotely, or a combination of the two.

Key responsibilities

Research & Evaluation Coordination

• Lead a research and evaluation agenda-setting process to generate and prioritize research and evaluation activities across CCSJ
• Oversee each individual research and evaluation activity process from planning to reporting 
• Identify research and evaluation collaborators, timeline, and workplan for each research and evaluation project
• Collaborate across stakeholders, including external partners, research advisors, graduate students, interns, communication advisors, and others

Data Collection, Analysis, Writing, and Dissemination

• Play an active role in conducting research and evaluation, with specific responsibilities defined on a project-by-project basis. Activities may include designing the research or evaluation methodology, collecting data, analyzing data, writing reports, producing internal-facing dashboards or report, and/or producing public-facing deliverables to communicate findings to non-technical audiences.. 
• Collaborate with the CAA Communications team to identify new ways to disseminate findings, such as visualizations, report briefs, infographics, webinars, etc.

Other Duties

• Collaborate across CAA team members to further the coalition’s vision and mission
• Other duties as assigned

Qualifications

• Strong commitment to the mission and values of AACRE and  CAA  including a commitment to social justice, equity, and civic engagement
• Bachelor’s degree required, Master’s degree preferred 
• 3-5 years of experience with quantitative and/or qualitative social science research and evaluation techniques and research report writing
• Experience with project management
• Excellent written and verbal communication skills
• Flexible, self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives

How To Apply

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “CAA Research & Evaluation Manager”. In your cover letter, please address the following questions:  What about our mission or values inspires you? What has been your most impactful work or life experience so far, and why?

CAA/AACRE is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider qualified applicants with arrest and conviction records.