$80,000+, excellent benefits

Position Overview

The Director of Operations is responsible for enhancing the internal organization and infrastructure necessary for CAA to grow and fulfill its aspirations in local grassroots efforts and the start-up and sustaining of new and current strategic directions, including the Asian Americans for Civil Rights and Equality network (AACRE). Capacity areas the director is responsible for include human resources, technology, and facilities.

The Director of Operations is a significant leadership position in helping CAA/AACRE achieve its mission and maximize the organization’s impact. The position oversees personnel, facilities, and information technology functions, and ensures good communication and coordination with other capacity related functions, including finance and development. The director will also work with CAA’s Co-Executive Directors and program directors to ensure operational systems support program goals.

The Director of Operations is an exempt position reporting to one of CAA’s two Co-Executive Directors. The director will supervise CAA’s Technology Manager and two Administrative Assistants, including the front desk administrative assistant. The Director of Operations will be part of CAA’s leadership team and will be a thought partner with other administrative and program staff in a way that is open and that honors individual strengths and passions.

Areas of Responsibility

Human Resources

  • Implement organizational culture, values and policies.
  • Ensure HR compliance with all local, state and federal requirements, including requirements tied to government contracts.
  • Develop workforce strategies to attract and hire talent.
  • Establish onboarding and training standards
  • Establish employee retention and development including coordination of staff recognition events.
  • Oversee the annual review process and maintain personnel files.
  • Manage semi-monthly payroll and produce payroll reports.
  • Administer employee benefits plans, including employee health benefits, paid time off, leaves of absence, and AACRE’s employee retirement plan.

Facilities

  • Ensure the facility is clean, well maintained, safe, inclusive and accessible for everyone.
  • Ensure that anyone who regularly uses our facilities are trained in case of an emergency.
  • Manage vendor relations, including insurance providers, and equipment and facilities maintenance.

Operations

  • Ensure administrative staff are supported and are able to provide the best in class services to our clients and visitors.
  • Ensure the information and technology systems, policies and procedures meet the current and future needs of CAA/AACRE.
  • Coordinate administrative and logistical support for community events sponsored by CAA, including the annual fundraising dinner.
  • Work with AACRE Coordinator to facilitate the collaborative process within the network.

Leadership

  • Participate in leadership team meetings and give input from both operations and global perspectives.
  • Bridge and integrate operating infrastructure capacity staff and functions with programmatic efforts, staff and partners.

Qualifications

  • Commitment to the mission, values, and aspirations of CAA, and able to render these values into practices
  • 5-8 years of increasing responsibility in nonprofit management
  • Demonstrated experience in positions that require organizational and analytical skills, and attention to detail
  • Demonstrated experience in building an inclusive environment in an office setting
  • Demonstrated effective supervisory experience a plus
  • Creativity and problem solving ability
  • Dependability, good judgment, and good communication
  • Able to work independently and as part of a team

How to Apply

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “CAA Director of Operations.”

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider for employment qualified applicants with arrest and conviction records.

Starting at $49,900 with benefits

Position Overview

With various sectors of San Francisco’s economy booming, CAA works to ensure that marginalized and disadvantaged community members, such as the low-income, limited-English proficient Chinese community, doesn’t get left out of available workforce opportunities. As such the CAA Economic Justice Community Advocate works as part of a team to support community members in building economic stability and self-sufficiency with job-readiness services and referrals towards job trainings and placements. The Community Advocate is primarily responsible for conducting outreach, recruitment, and intake for prospective job seekers; providing job readiness services, referrals, and job placement of these individuals in various sectors and industries; and providing digital literacy and financial literacy support to community members. 

Under the supervision of the Economic Justice Program Manager, the Community Advocate will also assist in program development of the workforce program, including program planning to improve and strengthen the work, as well as informing CAA’s workforce advocacy strategies. The Community Advocate will also be responsible for supporting organization wide events and community engagement activities across program areas related to community initiatives, leadership development, advocacy, and outreach.

Key Responsibilities

  • Provide the spectrum of direct services on workforce development and job readiness to working class, LEP, Chinese immigrants:
    • Coordinate and conduct outreach and recruitment activities;
    • Conduct intakes and assessments for community members seeking employment;
    • Support job seekers with job readiness services including support through application processes, resume writing, interview preparation, arranging interviews, job retention skills; and computer lab/digital literacy;
    • Refer qualified applicants to employers and training programs, and conduct necessary follow-up for placement and retention;
    • Conduct workshops and presentations as they relate to supporting economic stability;
  • Based on the provision of direct services, and knowledge of the community, inform CAA’s workforce advocacy efforts;
  • Participate and represent CAA in Collaborations related to workforce development:
    • Initiate and maintain contacts with employers, industry, and union representatives, and job placement/training agencies to promote participant placement;
    • Represent CAA and our community base at coalition meetings and community events;
  • Administration
    • Create and maintain client files, ensure that compliance forms are accurate and complete, and report on client progress; and
  • Planning, coordination, and staffing of CAA events, cross-program and organization-wide, such as community workshops, outreach opportunities, leadership development training meetings, and CAA-wide events, which often take place on evenings and weekends.

Qualifications

  • Oral fluency in Cantonese required, additionally, Mandarin a plus;
  • Experience in providing job counseling, assessment, and job placement services services to a low-income and limited English-proficient immigrant communities;
  • Strong computer skills and familiarity with Microsoft Office Suite, particularly Microsoft ACCESS, and Google platform, familiarity with Salesforce a plus;
  • Excellent English writing and communication skills;
  • Ability to work both independently and as part of a larger team;
  • Strong organizational skills with attention to details;
  • Commitment to CAA’s mission and goals;
  • Knowledge of social justice issues impacting Asian Pacific Islander communities;
  • Availability to work occasional evenings and weekends as needed.

How to Apply

To apply, please email a cover letter and resume to employment[at]caasf[dot]org. In the subject line, please write “Community Advocate, Economic Justice.”

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider for employment qualified applicants with arrest and conviction records.

Starting at $60,000 with benefits

Position Overview

CAA is seeking a talented person committed to ensuring marginalized Chinese immigrant community members are mobilized to create positive change in their community.  This position presents a unique opportunity to work with individuals who are directly impacted by the current anti-immigrant atmosphere, and to do so as part of a civil rights organization that is successfully advancing and implementing policies grounded in social justice values.

The work of the Program Manager will support the overarching goal of helping low-income, limited-English proficient (LEP) Chinese immigrant community members participate in civic life through a range of activities and campaigns on issues such as immigrant rights, language access, economic justice, and the 2020 Census.   

Core responsibilities include developing political and skill-building workshops and trainings, creating opportunities to practice and deepen leadership, and providing coaching, supervision, and support to a cohort of community members who serve as CAA outreach specialists.  

The ideal candidate has the ability to plan and implement culturally and linguistically competent programming, and who is excited to help lead community members in grassroots advocacy and outreach campaigns.  The Program Manager is a key member of the CAA staff and will have significant leadership opportunities within the organization as well as with the organization’s external stakeholders.

Key Responsibilities

  • Lead, develop, and manage community members through a leadership development program that supports the civic engagement of working class, monolingual to LEP Chinese immigrant community members.
  • Coach, supervise, and support new and existing monolingual and LEP community leaders and their civic engagement work on CAA’s advocacy, outreach, and policy agenda.
  • Implement regularly scheduled political education and advocacy skills-building workshops and trainings.
  • Create meaningful opportunities for community leaders to provide input on CAA strategies and issue areas.
  • Participate in and coordinate community-engaged advocacy including with spokesperson development and preparation.
  • Represent CAA in coalition meetings, public hearings, and at events.
  • Manage systems for tracking and reporting on leadership development activities for internal and external stakeholders.
  • Contribute to long-term planning for the organization especially as it relates to civic engagement and leadership development.

Qualifications

  • Experience working with and supporting directly impacted, working class, monolingual to LEP Chinese immigrant community members in outreach or advocacy campaigns.
  • Experience developing and delivering culturally competent curriculum or trainings that facilitate leadership development. 
  • Oral fluency in Cantonese required, written fluency in Chinese a plus. 
  • Excellent communication and conflict resolution skills.
  • Bachelor’s degree in political science, ethnic studies, sociology or relevant field experience. 
  • Commitment to social justice and to CAA’s core values.
  • Ability to work both independently and as part of a team.
  • Abiliity to work flexible hours- including weeknights and weekends.
  • A valid driver’s license and access to a car a plus.

How to Apply

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “Program Manager, Civic Engagement.” 

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider for employment qualified applicants with arrest and conviction records.