Starting at $49,900 with benefits

Position Overview

The CAA Employment Program Community Advocate works as part of a team to support limited-English proficient Chinese immigrant community members in building economic stability and self-sufficiency with job-readiness services and referrals towards job trainings and placements. The Community Advocate is primarily responsible for conducting outreach, recruitment, and intake for prospective job seekers; providing job readiness services, referrals, and job placement of these individuals in various sectors and industries; and providing digital literacy and financial literacy support to community members.

The Community Advocate will also assist in program development of the workforce program, including program planning to improve and strengthen the work, as well as informing CAA’s workforce advocacy strategies. The Community Advocate will also be responsible for supporting organization wide events and community engagement activities across program areas related to community initiatives, leadership development, advocacy, and outreach.

Key Responsibilities

  • Provide the spectrum of direct services on workforce development and job readiness to working class, LEP, Chinese immigrants:
    • Coordinate and conduct outreach and recruitment activities;
    • Conduct intakes and assessments for community members seeking employment;
    • Support job seekers with job readiness services including support through application processes, resume writing, interview preparation, arranging interviews, job retention skills; and computer lab/digital literacy;
    • Refer qualified applicants to employers and training programs, and conduct necessary follow-up for placement and retention;
    • Conduct workshops and presentations as they relate to supporting economic stability;
  • Based on the provision of direct services, and knowledge of the community, inform CAA’s workforce advocacy efforts;
  • Participate and represent CAA in Collaborations related to workforce development:
    • Initiate and maintain contacts with employers, industry, and union representatives, and job placement/training agencies to promote participant placement;
    • Represent CAA and our community base at coalition meetings and community events;
  • Administration
    • Create and maintain client files, ensure that compliance forms are accurate and complete, and report on client progress; and
  • Planning, coordination, and staffing of CAA events, cross-program and organization-wide, such as community workshops, outreach opportunities, leadership development training meetings, and CAA-wide events, which often take place on evenings and weekends.

Qualifications

  • Oral fluency in Cantonese required, additionally, Mandarin a plus;
  • Experience in providing job counseling, assessment, and job placement services services to a low-income and limited English-proficient immigrant communities;
  • Strong computer skills and familiarity with Microsoft Office Suite, particularly Microsoft ACCESS, and Google platform, familiarity with Salesforce a plus;
  • Excellent English writing and communication skills;
  • Ability to work both independently and as part of a larger team;
  • Strong organizational skills with attention to details;
  • Commitment to CAA’s mission and goals;
  • Knowledge of social justice issues impacting Asian Pacific Islander communities;
  • Availability to work occasional evenings and weekends as needed.

How to Apply

To apply, please email a cover letter and resume to employment[at]caasf[dot]org. In the subject line, please write “Community Advocate, Employment Program.”

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider for employment qualified applicants with arrest and conviction records.

Community-Advocate-Employment-Program-Job-Announcement-4_2019.pdf
Starting at $55,000 with benefits

Position Overview

Under the supervision of the Director of Programs, the Community Engagement Program Manager will support the overarching goal of developing low-income, monolingual to limited-English proficient (LEP), Chinese immigrant community members to be more civically involved within their communities. The Program Manager will be responsible for guiding and supporting directly impacted community leaders on a range of relevant activities and campaigns as part of a pathway towards greater civic participation at CAA and beyond. This will specifically entail providing ongoing political education and skills trainings, creating hands-on opportunities to practice and deepen their leadership abilities, and providing coaching and support individuals and cohorts of leaders.  

The position requires the ability to plan programming with long term goals in mind, and design and lead culturally and linguistically competent skills-building and political education workshops as part of ongoing programs and grassroots advocacy campaigns, while supporting individuals and cohorts of leaders. The Program Manager is a key member of the CAA staff, working both internally on developing and implementing organization strategies and priorities across program areas, as well as interfacing externally with community groups, coalitions, and government entities in order to bridge gaps and facilitate opportunities for leadership development between these stakeholders and CAA community leaders.

The Community Engagement Program Manager will work across program areas to engage on a range of key issues including immigrant rights, racial justice, language access, education equity, and economic and community development.

Key Responsibilities

  • Lead, develop, and manage LEP community members through a leadership development pipeline program that supports the community engagement goal of CAA to develop working class, monolingual to limited-English proficient (LEP), Chinese immigrant community members to be more civically involved within their communities;
  • Nurture and support existing, and recruit new, monolingual and limited-English proficient community leaders with a commitment to a progressive social change agenda towards ongoing participation in civic life beyond CAA;
  • Lead the development of and implement regularly scheduled political education and advocacy skills building trainings for community members to deepen political analysis and leadership skills to effectively and meaningfully participate in various initiatives internally and externally;
  • Create meaningful opportunities for community leaders to provide input on strategies, issue areas and within CAA and across our diverse stakeholders.Participate in and coordinate community-engaged media strategies including messaging and spokesperson development and preparation;
  • Represent CAA and community members in collaboration meetings, hearings, and at events as they relate to CAA community engagement, advocacy, and outreach efforts; and
  • Create and manage infrastructure and systems for tracking and reporting on leadership development activities for internal and external stakeholders including funders; and
  • Contribute to long-term planning for the organization as it relates to community engagement and leadership development and to advance the mission and vision of CAA.

Qualifications

  • Experience leading and supporting directly impacted, working class, monolingual to limited English proficient Chinese immigrant community members in community based outreach and grassroots advocacy campaigns.
  • Experience in developing and delivering culturally competant popular education curriculum and trainings that facilitate community leadership development.
  • Oral fluency in Cantonese required, written fluency in Chinese a plus.
    Excellent inter-group, communication, conflict resolution, and analytical skills.
  • Bachelor’s degree in political science, ethnic studies, sociology or relevant field experience.
  • Commitment to social justice and to CAA’s core values.
    Ability to work both independently and commitment to working as part of a team.
  • Willingness to work flexible hours- including weeknights and weekends.
  • Proficiency with the google platform, word processing, email, social media, and other technology.
  • A valid driver’s license and access to a car a plus.

How to Apply

To apply, please email a cover letter and resume to employment[at]caasf[dot]org. In the subject line, please write “Community Engagement Program Manager.”

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider for employment qualified applicants with arrest and conviction records.

Starting at $55,000 with benefits

Position Overview

The Economic and Workforce Development Program, CAA’s longest standing program, advances policy that expands access to employment opportunities and training programs for historically marginalized communities, such as San Francisco’s local hire ordinance, while also connecting working class, limited-English proficient immigrants to high road jobs. The Program Manager plays an integral role in implementing CAA’s holistic approach towards the goal of developing a local economy that benefits all San Franciscans particularly those most marginalized. The Program Manager will lead program development, conduct direct services, support policy advocacy, and engage community members on issues of economic justice and other areas including civic participation, language access, discrimination, and immigrant rights.

Direct service coordination and provision are core responsibilities for the position including conducting and overseeing community outreach, recruitment, intake, job readiness services, placement, and tracking retention of clients. Additionally, the Program Manager will continue to develop and cultivate existing and new sectors for the workforce program in the hospitality, food service, custodial, and other emerging industries by developing relationships with employers and various stakeholders to improve the workforce pipeline in the City of San Francisco. The Program Manager also represents CAA as necessary with other stakeholders including funders, in coalition spaces, and on advocacy efforts.

The position supervises two Employment Program Community Advocates, reports to the Director of Programs, and works closely with other members of the CAA staff.


Key Responsibilities

  • Lead the planning, development, implementation and evaluation of program activities;
  • Lead, manage, monitor, and negotiate funding contracts associated with the program including ensuring progress, monitoring compliance, and submitting reports and evaluations to funders;
  • Provide direct services and case management to immigrant clients seeking employment and job readiness training, and services;
  • Supervise CAA Employment team staff;
  • Work closely with the advocacy staff to develop and pursue an economic development policy agenda that promotes access to high road jobs with healthy work environments in underserved, low income, limited English proficient, and undocumented immigrant communities;
  • Identify policy priorities that emerge from existing core areas of work and sector exploration in alignment with the overall strategic goals of the organization;
  • Participate and provide leadership in community meetings, public hearings, and community coalition work around economic justice and workforce development;
  • Establish and build upon relationships with employers, labor, adult education, workforce training programs, workforce service providers, and the local San Francisco workforce board to broaden programming in a way that improves our direct service provision to the community while also furthering our advocacy goals;
  • Engage with media on issues of economic and workforce development through interviews, press releases/statements, and media events, to cultivate relationships with media and further the program’s activities; and
  • Other duties as needed to lead the program, encourage integration across program areas, and support the development of the organization towards reaching our strategic priorities.

Qualifications

  • Bachelor’s degree in relevant field;
  • Oral fluency in Cantonese required; Mandarin a plus and literacy preferred;
  • Experience working with adult, limited-English proficient, low-income, immigrant communities;
  • Familiarity with employment, workforce training, and workforce delivery systems preferred;
  • Track record of managing external relations with employers, government entities, and community coalitions;
  • Experience supervising staff;
  • Commitment to the mission, values, aspirations of CAA;
  • Ability to work in a dynamic team, build working partnerships and consensus, flexibly share leadership, and take initiative when needed;
  • Strong Windows, Microsoft Office, and Google platform computer skills. Experience with Chinese software and Chinese tablet input a plus; and
  • Ability to work occasional evenings and weekends as needed.

How to Apply

To apply, please email a cover letter and resume to employment[at]caasf[dot]org. In the subject line, please write “Economic and Workforce Development Program Manager.”

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider for employment qualified applicants with arrest and conviction records.