Administrative Assistant

Chinese for Affirmative Action was founded in 1969 to protect the civil rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander (API) community. We advocate for systemic change that advances equity and addresses challenges facing our community.

At the grassroots level, our community building work nurtures the ability of immigrants to participate fully in civic life. These activities include direct services, leadership development, and civic engagement with limited-English proficient newcomers and immigrants on issues that impact our community. At the systemic level, CAA also leads advocacy, communications, and movement building work to improve public policy and to shape public discourse. We produce community-based research, publish policy analyses and recommendations, influence opinion through media, organize to engage elected and government officials, and nurture a range of progressive coalitions.

Position Overview

The Administrative Assistant plays an important role in CAA’s work, particularly as we move into operationalizing Census 2020. In addition to maintaining a welcoming environment for all visiting community members and providing critical administrative and bookkeeping support for the entire organization, this position will prioritize supporting community members coming to CAA with informational inquiries and seeking one-on-one assistance with the 2020 Census. The position draws on a variety of skills ranging from detailed record keeping to helpful interactions with community members. The Administrative Assistant represents CAA to a wide range of stakeholders and must be familiar with our values, activities, campaigns, and partnerships; and able to represent CAA with compassion, fairness and knowledge about our causes. The position will be supervised by the Director of Operations.

Key Responsibilities

  • Assist front desk staff in welcoming visitors in person and on the phone, and answering inquiries about services and programs as well as CAA campaigns and advocacy positions directing calls to staff and making community resource referrals when needed;
  • Provide information, assistance, and referrals to community member walk-ins and phone calls regarding 2020 Census:
  • Support community members in completing the 2020 Census form online, via phone, or on paper;
  • Assist program clients with intake procedures and form filling, screen for eligibility, and register clients for workshops; 
  • Perform light bookkeeping including processing check and cash receipts and accounts payables using QuickBooks;
  • Maintain safe and orderly office space and conference rooms, including ordering office supplies and monitoring  inventory, and sorting and distributing incoming/outgoing postal mail;
  • Help with scheduling that includes community use of CAA’s Community Room, translation equipment, and coordinating logistics for meetings involving multiple team members and for CAA events; and
  • Contribute to administrative and program team efforts by performing administrative and support tasks as needed.
  • Provide other administrative tasks as needed.

Qualifications

  • Fluent and literate in Cantonese/Chinese required, Mandarin a plus;
  • Experienced and excellent interpersonal skills with diverse constituencies including low-income, limited-English proficient, immigrant communities;
  • Two years administrative experience;
  • Strong computer skills including familiarity with and ability to navigate Microsoft Office Suite, Google platform, familiarity with Salesforce a plus;
  • English writing and communication skills;
  • Ability to work both independently and as part of a larger team;
  • Strong organizational skills with attention to details; and
  • Commitment to CAA’s mission and goals.

How To Apply

To apply, please email a cover letter and resume to employment@caasf.org. In the subject line, please write “Administrative Assistant”.  For more information about CAA, please visit www.caasf.org.

CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider for employment qualified applicants with arrest and conviction records.